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Below is a more detailed description of the terms and circumstances that apply to a collaboration between Trib and a Client.
These terms apply to all consulting and services provided by TRIB AB (the Contractor) to our Clients (the Principal), along with any additions and adjustments specified in the Assignment Agreement.
In the event of any conflicts between these General Terms and the Assignment Agreement, the Assignment Agreement shall take precedence.
An assignment is confirmed through a jointly signed Assignment Agreement between the Contractor and the Principal, which specifies the details of the assignment.
The Assignment Agreement shall clearly define the nature, scope, price, compensation model, invoicing method, approach, delivery format, validity period, any guarantees, duration, and timeline of the assignment.
Agreements regarding specific assignments shall be exclusive unless otherwise agreed. However, a general Cooperation Agreement does not restrict the Principal from collaborating with other potential suppliers.
Agreements on the above can also be made via email, other communication channels, or verbally.
A conducted kick-off meeting is, according to these terms, considered equivalent to the activation of the assignment, and the basis for compensation is deemed accepted.
Unless otherwise agreed, a new assignment shall be activated within 14 days after the approval of the Assignment Agreement.
Any amendments or additions to an existing Assignment Agreement are valid only if confirmed in writing by both Parties.
The Assignment Agreement constitutes the entire agreement between the Parties regarding the Assignment. It replaces and nullifies any previous proposals, correspondence, agreements, or other communications, whether written or verbal.
The assignment shall be carried out with diligence and in a professional and competent manner. The Contractor is therefore responsible for taking the necessary initiatives to acquire the required knowledge and understanding of the assignment and its execution. All work shall be performed by suitable, qualified, and competent personnel.
The Contractor shall provide continuous feedback and ongoing status reports to the Principal, keeping them informed about the progress, challenges, and results of the assignment. The assignment should also be structured into an appropriate number of steps (sprints), where both parties meet to conduct a more comprehensive review of the current status, successes, potential setbacks, corrective actions, and next steps.
The Contractor is responsible for ensuring that a consulting assignment is carried out professionally and in accordance with industry best practices.
The Principal is responsible for making decisions based on sufficient and high-quality supporting materials. All necessary information and documentation required for the execution of the assignment shall be provided. The Principal is also responsible for ensuring that the business operates in compliance with applicable laws and regulations.
If the Principal delays in providing necessary information and materials or fails to take required actions for the execution of the assignment, this may lead to delays and additional costs. The Contractor is not responsible for such delays and additional costs, whether they involve increased service fees or other expenses.
The Principal is responsible for managing the assigned consultant, overseeing the work, and providing necessary information, documentation, instructions, and access to ensure the execution of the assignment. Any materials provided shall be returned to the Principal upon completion of the assignment.
The specific tasks within the assignment are described in a plan, which is developed in consultation primarily between the consultant and the Principal. The consultant commits to following this plan during the execution of the assignment.
In the case of Staffing services, the Principal is responsible for and shall cover the costs of necessary office services, including workspace, mobile phone, computer, office supplies, and other essential equipment required for the consultant’s work at the Principal’s premises.
The Principal is also required to comply with Chapter 3, Section 12 of the Work Environment Act by informing the hired consultant about relevant laws, regulations, internal instructions, and procedures, as well as taking necessary protective measures to prevent the consultant from being exposed to health risks or accidents.
A complete assignment with the Contractor consists of the following stages: establishment, definition, activation, identification, conversion, evaluation, closure, and follow-up.
More specific details regarding the content of each individual assignment are addressed and clarified in the Assignment Agreement. The assignment is defined in detail based on the above steps, both before and during initiation, as well as at activation.
It is also possible to receive selected parts of the above steps, where appropriate.
Each assignment is led and executed by a Talent Agent from the Contractor, working closely with colleagues and maintaining continuous dialogue with the Principal.
All necessary administration is included. See below for further details.
The Contractor provides services addressing both temporary and permanent needs in talent acquisition. The service offering includes freelance, interim, staffing, recruitment, and management, with additional services such as branding and quality assurance under support.
Agency
Team
Freelance
Interim
Staffing
Recruitment
Boost
Standard
Full
Management
Boost
Standard
Full
Team
Boost
Branding
Headhunting
Quality Assurance
More detailed descriptions of each service and additional offerings can be found at www.trib.se.
A Bundle refers to an assignment where the goal is to fill multiple roles within the same predetermined time frame and for the same hiring party. Only one initiation and activation occur, and the process is managed as a unified setup. The total fee is reduced based on volume (number of roles) and the potential for more cost-efficient management.
Access is an exclusive collaboration between the Contractor and the Principal, where both parties agree on an estimated number of roles to be filled over a specified period of six (6) to twelve (12) months. The recruitment fee per role is reduced in relation to the total number of roles, based on an average price.
A fixed monthly fee grants the Principal unlimited access to the Contractor’s network and internal resources throughout the period. A dedicated account manager is assigned, and monthly reviews are conducted.
Payment for delivered services is invoiced based on the calculation methods specified in the Assignment Agreement. Compensation may consist of a fixed fee, a percentage of a specified amount, or an hourly rate on a time-and-materials basis, or a pre-agreed price.
If a fee is reduced due to volume or other factors, the reduction is applied at the final invoicing of the assignment or project.
If no calculation method is specified in the Assignment Agreement, the Contractor will charge a reasonable fee, considering factors such as resource allocation, including specialist knowledge, complexity of the assignment, research and know-how developed by the Contractor, use of technology and structural capital, and whether the assignment was urgent enough to require work outside regular hours, such as weekends or during holiday periods.
Regardless of whether an assignment is billed on a time-and-materials basis or at a fixed price, the Contractor has the right to invoice a start-up fee upon signing the agreement, as agreed in the Assignment Agreement.
For recruitment assignments, the fee is generally distributed across three stages:
20% at initiation
30% upon candidate presentation
50% upon completion of the assignment
If multiple candidates are hired within the same assignment, two reduction options are available:
Planned recruitment of additional candidates: If multiple hires are planned from the start, a 20% reduction of the total fee applies for each additional candidate, with no extra start-up fee.
Additional hires during the process: If additional candidates are selected during the process, a 50% reduction of the total fee applies per additional hire, provided that these candidates are presented and recruited together.
This structure remains valid for 12 months following a completed assignment, covering all presented candidates.
These options are designed to provide flexibility and cost-efficiency, adapting to the need to include more candidates in the recruitment process.
Compensation for consulting services is typically charged as an hourly rate, but it can also be a fixed rate per day, week, or other predetermined period, or a fixed fee for a specified delivery.
For BOOST assignments, full payment is normally due upon completion.
In the Access model, a fixed monthly fee is invoiced in advance each month during the contract period. Additional fees for completed recruitments are paid upon agreement with the respective candidate.
All stated prices are exclusive of VAT.
Costs for external assessments or alternative tests are not included and may incur additional charges.
Travel and accommodation expenses are billed at actual cost. Travel time outside the designated metropolitan area and outside regular working hours is billed at 50% of the standard hourly rate.
Travel expenses required for the assignment and approved by the Principal will be reimbursed in accordance with the Swedish Tax Agency’s guidelines.
The above travel terms do not apply to commuting to and from the regular workplace.
A reasonable delivery time for the assignment is determined in the Assignment Agreement in collaboration with the Principal. However, delivery time may be affected by factors beyond the Contractor’s control and should therefore be considered primarily as an estimate and a shared objective between both parties.
The Contractor reserves the right to adjust parts of or the entire timeline in the event of unforeseen difficulties or challenges.
The Contractor cannot be held responsible for delays if the Principal has been unavailable during the process.
For both recruitment assignments and consulting placements, candidate screening is included. This process involves in-depth interviews, evaluation of any work samples, and at least two reference checks.
Handling and administration of case studies, work samples, and tests are generally included (except in the Boost delivery). If required, credit checks and criminal record extracts may also be processed.
After a recruitment or consulting placement is completed, the Contractor conducts both qualitative and quantitative evaluations.
For recruitment assignments, follow-ups with both the Candidate and the Principal take place after three (3) and six (6) months to assess expected performance.
For consulting placements, ongoing status checks are performed throughout and after the completion of the consulting assignment.
If an assignment is carried out at a fixed price, invoicing shall follow the agreed payment schedule as specified in the Assignment Agreement.
Payment shall be made against invoice. In case of late payment, default interest will be charged in accordance with the Swedish Interest Act.
If the Principal fails to make payment on time, the Contractor has the right to temporarily suspend the assignment after written notice, until payment has been received.
If the Principal fails to settle an outstanding invoice on time, the Contractor has the right to immediately suspend the assignment until the full outstanding amount has been paid. The Contractor shall not be held responsible for any delays or damages resulting from such suspension.
The Contractor reserves the right to terminate the Assignment Agreement with immediate effect if the Principal fails to make payment within thirty (30) days after a payment reminder has been issued. In such a case, the Contractor is entitled to full compensation as agreed in the Assignment Agreement. This also applies if the Principal fails to pay for any other assignment performed by the Contractor.
In the event of recurring late payments for a consultant placement, the Contractor has the right to revise or entirely remove the consultant’s agreed notice period. Additionally, the Contractor may grant the consultant the right to directly claim compensation from the Principal for time worked and any contracted notice period.
Consulting assignments: Payment due 15 days from invoice date.
Other services: Payment due 30 days from invoice date.
Longer payment terms: If the Principal requires longer payment terms, an additional fee applies:
+15 days = 4% surcharge on the total price.
A reminder fee of 60 SEK will be charged if a payment reminder is issued.
Default interest will be applied according to the Swedish Interest Act in case of late payment.
If payment is not made, the case will be referred to an external debt collection provider, incurring additional costs in accordance with the Swedish Debt Collection Act.
Any errors or deficiencies in the execution of the assignment by the Contractor must be reported immediately in writing by the Principal for prompt resolution.
If the Principal detects errors or deficiencies after the assignment has been completed or terminated, a written complaint must be submitted within 15 calendar days from the date the issue was discovered or should have been discovered after the assignment was completed.
An assignment is considered completed when:
The employment contract has been signed,
The consulting assignment has been delivered, or
The assignment is otherwise deemed concluded.
The complaint must clearly specify the nature and extent of the error or deficiency.
If the Principal fails to submit a complaint within the stipulated timeframe and in the prescribed manner, the right to any compensation or price reduction is forfeited.
Upon receiving a complaint, the Contractor shall be given a reasonable opportunity to rectify the issue by providing a new delivery before the Principal can claim compensation.
For consulting placements, the Principal must immediately notify both the consultant and the Contractor of any inadequately performed services for prompt resolution.
Certain deliveries include guarantees, which apply from the candidate’s or consultant’s first working day for an agreed-upon period.
Any applicable guarantee is defined in the Assignment Agreement. The guarantee applies if it becomes evident that the candidate does not meet the agreed-upon requirements outlined before and during the assignment. This also includes additional requirements, modifications, or identified deficiencies that were accepted by the Principal.
If both parties determine that the guarantee is valid within the agreed timeframe, the Contractor commits to finding a replacement candidate at no additional fee.
The guarantee remains valid under the following conditions:
The role or task remains the same as per the agreement.
The candidate was provided with the necessary conditions to fulfill their responsibilities.
The guarantee does not apply if the candidate chooses to leave their employment or consulting assignment due to the Principal failing to fulfill their responsibilities as an employer or client.
To invoke the guarantee, the Contractor must be informed of any performance concerns:
No later than halfway through the agreed guarantee period for recruitment assignments.
Within 14 calendar days for consulting placements.
Principal’s Right to Terminate
The Principal always has the right to terminate a recruitment assignment or a consulting placement.
In the event of termination of a recruitment assignment, the Contractor will only invoice for the most recently initiated phase in accordance with the Assignment Agreement.
If the Principal has begun evaluating presented candidates, an additional portion of the total assignment fee will be invoiced. The standard charge is 20% of the total agreed fee for the assignment.
Exceptions:
The Principal cannot terminate the recruitment assignment without payment if they have found a candidate on their own but intentionally avoided presenting them to the Contractor to bypass the process.
If the Principal makes significant changes that substantially affect the Contractor’s ability to execute the assignment (e.g., major organizational changes or extensive role modifications), the Contractor reserves the right to either terminate or restart the assignment.
If one or more candidates withdraw in the later stages of the process, the Contractor is obligated to present new candidates.
However, this does not apply if the withdrawal is due to delays caused by the Principal, despite repeated reminders from the Contractor.
In such cases, the Contractor has the right to charge again for presenting new candidates or terminate the process.
If there is a long pause in the process that results in the loss of previously identified relevant candidates, requiring the Contractor to identify and evaluate new candidates, the same conditions apply as for withdrawals.
A pause in an ongoing assignment is allowed for up to 14 days. After this period, it will be considered a termination, unless otherwise agreed upon by both parties.
If the Principal terminates a Bundle or Access agreement before the agreed number of ordered roles has been filled, an additional fee will be charged for the difference between the agreed price and the gross price.
If a consulting assignment is canceled or rescheduled between eight (8) and four (4) weeks before the scheduled start, 50% of the estimated first month’s fee will be charged.
If canceled within four (4) weeks of the scheduled start, 100% of the estimated first month’s fee will be charged.
If the assignment is rescheduled within six months, the Principal can apply the previously charged amount toward the new timeline.
Only one rescheduling is allowed.
The Contractor cannot guarantee the availability of the originally assigned consultant, nor the exact same fee.
Any extra costs chargeable under the contract may apply.
Invoices will be issued accordingly to the conditions above.
Termination Due to Financial or Contractual Breach:
Either party may immediately terminate a consulting placement in writing if the other party:
Files for bankruptcy, enters liquidation, or initiates a composition procedure or similar financial restructuring.
Breaches the contract and fails to correct the violation within 30 days of receiving a written notice from the other party.
Upon termination, the consultant must immediately return all confidential information and any copies made, at no cost to the Principal.
The Contractor has exclusive rights as a partner for an ordered and activated assignment, unless otherwise specified in the Assignment Agreement. During the assignment period, all candidates must go through and be managed by the Contractor, including candidates who directly approach the Principal.
Candidates whom the Principal has already met or is in ongoing discussions with regarding the relevant position must be disclosed to the Contractor before or at the start of the collaboration. These candidates may either be excluded from the process or incorporated into the assignment.
If the Principal or any of its subsidiaries or affiliated companies hires or engages a candidate or consultant presented by TRIB within 12 months after the assignment’s completion, the Contractor is entitled to compensation as per the Assignment Agreement or TRIB’s standard fee structure.
If a previously hired consultant is engaged again within 12 months of their last assignment, the Principal must go through the Contractor for any extension or new assignment.
These terms also apply if the Principal introduces a candidate to another organization, subsidiary, or affiliate.
If a candidate recommended by the Principal is ultimately recruited through TRIB’s process, a discount may be applied as agreed in the Assignment Agreement.
TRIB ensures that any provided consultant possesses the necessary skills for the assignment. Consultant replacement can be arranged by mutual agreement.
For unplanned short-term absences (e.g., illness, childcare leave), TRIB does not replace the consultant with another resource.
For longer absences, TRIB will offer a suitable replacement without unreasonable delay. However, TRIB is not responsible for ensuring the assignment proceeds without delays in such cases.
If the consultant chooses to terminate the assignment or if the Principal requests a consultant replacement, TRIB commits to providing a new consultant at no extra cost.
If a consultant who has been actively engaged, presented, or placed by TRIB is recruited during or within 12 months after the assignment, the fee is determined by the Assignment Agreement.
If no specific fee is set, the standard placement fee applies, but it shall not be lower than SEK 250,000.
A consultant must have been contracted for at least 30 days before they can be recruited.
The Contractor is liable, within the limitations outlined below, for damages incurred by the Principal due to negligence by the Contractor.
However, the Contractor’s liability does not cover any consequential or indirect damages, such as lost profits, financial losses, or decreased revenue.
The Contractor’s maximum liability per assignment is limited to the total compensation for the assignment, but shall not exceed 10 times the Swedish price base amount applicable at the time of the agreement, in accordance with the Swedish Social Insurance Act (1962:381).
The Contractor is not responsible for any damages resulting from:
Incorrect instructions or insufficient information provided by the Principal.
Lack of cooperation from the Principal in the execution of the assignment.
The Contractor shall maintain a liability insurance policy with coverage matching the liability limits above. Upon request, the Contractor shall provide proof of such insurance to the Principal.
Unless otherwise required by law or professional standards, the following confidentiality obligations apply:
Each party agrees not to disclose confidential information about the assignment, the other party’s business, or other relevant matters to third parties without written consent from the other party—unless disclosure is necessary for the execution of the assignment.
The Contractor is responsible for ensuring that any subcontractors are bound by the same confidentiality obligations.
Confidential Information includes any technical, financial, or commercial information, whether oral or written, that is exchanged between the parties during the assignment or otherwise comes to their knowledge as a result of the assignment.
However, both parties have the right—and in some cases, the legal obligation—to disclose confidential information if required by law, professional duty, or government decision.
The Contractor and its consultants do not acquire any ownership rights to the Principal’s intellectual property, data, or materials, regardless of format or medium.
Any modifications to intellectual property, data, or materials made by the Contractor or its consultants shall be exclusively owned by the Principal.
The Contractor is released from its contractual obligations, including liability for damages, if fulfilling the assignment becomes impossible or would involve unreasonably high costs due to events such as:
Swedish or foreign laws or government actions
War, terrorism, fire, storms, explosions, strikes, blockades, boycotts, lockouts, pandemics, or similar circumstances
The Contractor shall inform the Principal without unnecessary delay in the event of a Force Majeure situation.
Within the scope of the assignment and in compliance with the EU General Data Protection Regulation (GDPR), the Contractor will process personal data on behalf of the Principal. This includes both data voluntarily provided by the Principal and data obtained from internal and external records.
The Contractor shall implement the technical and organizational measures required by law to protect such personal data from unauthorized access, destruction, or alteration.
All personal data handled by the Contractor complies with GDPR regulations. Personal data related to a specific assignment will be retained for a maximum of 12 months, unless the candidate requests otherwise.
The Principal is responsible for its own data processing procedures and must ensure that it has internal routines that comply with GDPR regulations regarding candidates involved in the assignment.
See our Privacy Policy for further details.
The Contractor holds a liability insurance policy from Trygg Hansa, with a coverage amount of 10,000,000 SEK.
These terms apply from the date of signing the Assignment Agreement and remain in effect for the duration specified in the agreement.
Either party may immediately terminate the agreement in writing if:
a) The other party materially breaches the agreement and fails to rectify the breach within 30 days of receiving written notice.
b) The other party enters bankruptcy, liquidation, debt restructuring, or is deemed insolvent, or if the party is subject to a business prohibition and fails to provide sufficient security for its obligations upon request.
c) A party transfers the contract to another entity without the written consent of the other party.
Disputes regarding the interpretation or application of the agreement and related legal matters shall, with the exceptions below, be settled by arbitration under Swedish arbitration law.
If the disputed value is clearly below 25 times the current Swedish price base amount (as defined in the Swedish Social Insurance Act (1962:381)), or if the parties agree otherwise, the arbitration panel shall consist of a single arbitrator.
For undisputed overdue claims, the Contractor always has the right to pursue legal action in a general court.
Unless otherwise agreed, Swedish law shall apply.
If any provision of the Assignment Agreement is found to be invalid, this does not invalidate the general terms or the agreement in its entirety. If the invalidity affects a party’s rights or obligations, a reasonable adjustment shall be made instead.