Web Strategist

Operation Smile is an international medical NGO that provides free cleft lip and cleft palate surgeries to children and adults in need across the globe. For over three decades, they have been dedicated to delivering hope, changing futures, and enhancing the quality of life for patients and their families. As a Web Strategist at Operation Smile, you will be an integral part of spreading their message and making a difference.

As Web Strategist, you will take the lead in managing and optimizing their online presence to ensure that their mission and stories resonate with key audiences. Your expertise will be crucial for maintaining and enhancing their website, ensuring it remains engaging, user-friendly, and informative. You’ll collaborate with cross-functional teams to develop and implement digital strategies that amplify their impact and drive engagement.

In this role you will:

• Be responsible for the web strategy
• Prioritize development on the web
• Project-manage and evaluate web development and web design from concept to launch
• Analyse and optimize website content, structure, and user experience to maximize engagement and conversion
• Stay up-to-date on global developments, including payment solutions, tracking trends and other relevant areas
• Drive SEO work
• Be responsible for the hosting and technical operation of the website, including performance and security
• Own the web site testing, as well as make recommendations for improvements

We think you have previous experience in a similar type of role, good knowledge in WordPress, and a technical and UX understanding that supports an effective partnership with external partners (ex. UX Designers, Developers).

Ready to spread smiles globally?
Apply now to be part of their journey!