Head of Operations

Our client, Digitalist Group, is a creative business consultancy operating at the intersection of strategy, creativity, design, technology and AI. With operations across Sweden and Finland, the company brings together diverse expertise and perspectives to help ambitious businesses grow.

As Head of Operations, you’ll connect people, projects and processes across the organisation, creating the structure and ways of working that allow teams to perform at their best. You’ll take ownership of resource planning, capacity, project profitability and operational performance, turning insights into practical improvements.

Working closely with business leaders and finance, you’ll help develop smarter processes, internal systems and people operations. It’s a role that combines analytical thinking with hands-on execution, where understanding the numbers matters just as much as making things happen.

We’re looking for someone with a sharp analytical mind, strong business understanding and a natural ability to bring clarity to complexity. You’re structured, collaborative and comfortable taking initiative, challenging existing ways of working and driving change.

You understand the connection between people, capacity and profitability. 

You probably bring experience from operations, business control or a similar role within a consultancy, agency or other professional services business. You understand the connection between people, capacity and profitability, and know how to create processes that actually work. Experience in HR or people operations is a plus, as is an interest in technology, AI and smarter operational tools.

This is an opportunity for someone ready to take the next step. You’ll work closely with the CEO and leadership team, with real influence over how the business develops and operates. The role is primarily operational, with some involvement in client projects.

You’ll be based in Stockholm, with regular travel to Finland, and be comfortable working in an international environment.

Make things work. Make things better. Make a difference.

Interested? Show your interest and we’ll tell you more.