Onboard Experience Manager

Destination Gotland is now looking for an Onboard Experience Manager – known internally as Purser – to join their team and lead the guest experience on board their vessels between Gotland and the mainland.

A unique rhythm of work and rest

This is a key leadership role within the Onboard Service department, reporting to the Chief Purser (Intendent). The Onboard Experience Manager takes operational responsibility for daily service delivery, sales performance, guest satisfaction, and team leadership. Together with the team leaders, they help turn great service into commercial success – all while creating a positive, safe, and memorable onboard atmosphere. The role is also part of the ship’s safety organization and steps in as department head when needed.

The ideal candidate has documented experience in leading service organizations – preferably from the maritime, hospitality, or restaurant sector. They lead with clarity, presence, and care, and know how to inspire others to perform at their best with energy and pride.

What Destination Gotland offers:

A central leadership role with real operational impact, a unique rhythm of work and rest (10 days on, 10 days off), the chance to contribute to a growing brand and guest offering, and a seasonal business with room for creativity, pace, and change.

The position is full-time and based on board with Visby as home port. Apply no later than August 17, 2025. Start date by agreement.

Welcome aboard.