Permanent Stockholm
Isa Sjösten
Isa Sjösten

Talent Agent

We're continuing to partner with TV4 Media in several recruitments, now helping their Customer Experience team with a Marketing Automation Specialist. TV4 Media is in the middle of a digital transformation where the focus is to convert viewers to users, focusing on digital development and streaming.

This role comes with lots of opportunities and lots of fun. With the goal to create a top-class customer experience, you will team up with the rest of the CX department, playing a crucial role when setting the standards for the future way of working with automated customer messaging.

You will:

  • Be the team’s “MA expert”, focusing on manage and develop the automated customer journey to increase customer satisfaction, loyalty and lowering churn.
  • Spend time in Adobe Campaign, defining target groups and working hands-on with customer communication, customer loyalty and messages in digital channels.
  • Participate in channel development projects together with other internal stakeholders from technology, product, marketing, and customer service.

You are:

  • Experienced within the MA/CRM field.
  • A highly analytical and data-driven problem solver.
  • Extremely motivated by doing things smarter and more efficient.
  • Humble but confident, driven and self-propelled.

Bonnier Broadcasting

Do you wanna work in a dynamic environment, with a big bunch of engaged colleagues, shaping the future of automated communication at one of Sweden’s largest media houses?

Don’t miss out on this great opportunity!

All the best, TRIB

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