Anna Falk
Anna Falk

Talent Agent

Are you a creative Project Manager with an outstanding track record in conceptualizing highly creative projects and driving them forward? Do you have a passion for the Male customer and want to be part of the strategic work to create the future Customer Experience? If so, then the role as Project Manager in the Global Customer Experience Development team at H&M might be exactly what you want in your next chapter! 3950 37-S

In this role, you have the strategic and operational responsibility to lead projects for the Menswear Business Unit. You will work very closely with regions as well as global stakeholders and supporting functions within H&M Brand. You will play an important part in creating the No.1 Menswear destination!

Your key responsibilities:

  • Drive the future development for Digital and Physical customer experience in a 2-5 and 10-year perspective.

  • Create strong project teams with the right skills needed to achieve the desired state and goals.

  • Write clear and concrete assignments - and creative briefs, based on insights and research relevant to the projects.

  • Responsible for create clear Business cases together with the project team that can be launched in the region and for supporting functions.

  • Set clear and realistic timelines and work processes.

  • Responsible for the project budget, follow-up on costs and results.

To truly love the journey that H&M Men is on, we believe that you have an entrepreneurial mindset. Have experience from working with external partners and creative agencies and that you love the pitch processes -writing pitches and creative briefs is in your DNA! You have worked with digital and physical customer experience - always putting the customer in focus in all planning and decision making.

“Adore menswear fashion and having a creative and aesthetic eye”

We believe that you are passionate in analyzing customer data insights and making relevant conclusions. Have great branding and strategy skills. It comes natural to you to take action, lead, make business cases and budgets in cross-functional settings. You probably thrive in a result-driven, creative environment with a start up feeling and adapt well to new and sometimes undefined conditions.

Ready to jump on an entrepreneurial startup division within H&M?! Then don't wait, apply below!

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